TERMS OF SERVICE

Last Updated: May 1, 2026

Effective Date: September 12, 2026 

Part of the Rite Platform Ecosystem

A Jamaican Digital Crowdfunding, Volunteering & Events Community

Welcome to RiteRaise. RiteRaise is an online crowdfunding and community engagement platform owned and operated under the Rite Platform Ecosystem and accessible at RiteRaise.com. RiteRaise is designed to empower individuals, organisations, and communities — particularly within the Jamaican context — to raise funds, rally support, volunteer their time, and participate in both online and offline events.

These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "you", "your") and RiteRaise ("Platform", "we", "us", "our"). By accessing or using RiteRaise in any capacity — as a Campaign Creator, Contributor, Volunteer, or Event Participant — you agree to be bound by these Terms.

Please read these Terms carefully. If you do not agree with any part of these Terms, you must not access or use the Platform.

SECTION 1: DEFINITIONS

For the purposes of these Terms, the following definitions apply:

"Platform" — RiteRaise, the website accessible at RiteRaise.com and all associated services, tools, and features.

"Rite Ecosystem" — The broader suite of digital platforms operated under the Rite brand, including but not limited to RiteScopez.com, and RiteSelect.com.

"User" Any individual or entity that accesses or registers on the Platform, whether as a Campaign Creator, Contributor, Volunteer, or Event Participant.

"Campaign Creator" A User who initiates and manages a fundraising or community campaign on the Platform.

"Campaign" A fundraising initiative, community drive, or awareness effort published on the Platform by a Campaign Creator.

"Community Campaign" A Campaign created collectively or on behalf of a community group, neighbourhood, organisation, or cause, rather than a single individual.

"Contributor" A User who donates funds, provides in-kind support, or otherwise contributes to a Campaign.

"Volunteer" A User who registers to offer their time, skills, or labour in support of a Campaign or event without monetary compensation.

"Event" An activity, gathering, or programme associated with a Campaign or posted independently on the Platform, which may be conducted online or in a physical location.

"Event Participant" A User who books, registers, or attends an Event listed on the Platform.

"Contributions" Funds, pledges, in-kind donations, or other forms of support provided to a Campaign.

"Platform Fees" Charges applied by RiteRaise for facilitating transactions and services on the Platform.

"Campaign Page" The individual webpage on the Platform that displays a Campaign's details, goals, updates, and progress.

SECTION 2: ELIGIBILITY

2.1 Age Requirement

You must be at least eighteen (18) years of age to create an account, initiate a Campaign, make a Contribution, register as a Volunteer, or book an Event on RiteRaise. Users between the ages of thirteen (13) and seventeen (17) may access the Platform only with verified parental or legal guardian consent and under direct adult supervision.

2.2 Legal Capacity

By using the Platform, you represent and warrant that you have the legal capacity to enter into a binding agreement under applicable Jamaican law and the laws of any jurisdiction in which you reside or operate.

2.3 Organisations and Entities

If you are registering or acting on behalf of a business, non-profit, religious organisation, community group, or any other legal entity, you represent that you have the authority to bind that entity to these Terms.

2.4 Compliance

You must not use the Platform if you have been previously suspended, banned, or removed from RiteRaise or any other platform within the Rite Ecosystem for a violation of applicable Terms or policies.

SECTION 3: ACCOUNT REGISTRATION

3.1 Account Creation

To access the full features of RiteRaise, you must register for a User account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated at all times.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must immediately notify RiteRaise of any unauthorised use of your account or any security breach at support@riteraise.com.

3.3 Account Types

RiteRaise may offer different account types, including Individual Accounts, Organisation Accounts, and Volunteer Accounts. The features and permissions associated with each account type may vary and are subject to change at our discretion.

3.4 One Account Policy

You may not maintain more than one active personal account on the Platform. Duplicate accounts may be merged or terminated without prior notice.

3.5 Account Termination by User

You may close your account at any time by contacting RiteRaise support. Closing your account does not extinguish obligations for any active Campaigns, pending Contributions, or confirmed Event registrations.

SECTION 4: CAMPAIGNS

4.1 Who May Create a Campaign

Any registered User who meets our eligibility requirements may start a Campaign on RiteRaise. We welcome Campaigns from individuals, families, community groups, non-profit organisations, schools, churches, civic associations, and social enterprises.

4.2 Individual Campaigns

Individual Campaigns are initiated by a single User for a personal or cause-specific fundraising goal. Examples include medical bills, educational fees, disaster relief, business start-up, or creative projects.

4.3 Community Campaigns

Community Campaigns are collective fundraising efforts initiated by or on behalf of a group. Community Campaigns may designate multiple administrators or campaign managers. All administrators are jointly responsible for the accuracy, integrity, and proper use of funds raised through a Community Campaign.

4.4 Campaign Content Requirements

All Campaigns must include:

• A clear, honest, and descriptive Campaign title

• A detailed description of the purpose, goals, and intended use of funds

• A realistic fundraising target

• An estimated timeline or deadline (where applicable)

• Accurate contact information for the Campaign Creator

• Supporting documentation, images, or verifiable evidence where relevant

4.5 Prohibited Campaigns

You may not create a Campaign for any of the following purposes:

• Illegal activities, fraud, or deception of any kind

• Hate speech, discrimination, or content that targets individuals or groups based on race, colour, religion, gender, sexual orientation, disability, or national origin

• Political campaigns intended to directly fund the election of a specific candidate

• Gambling, lottery, or games of chance

• Purchase of illegal weapons, narcotics, or controlled substances

• Any activity that violates applicable Jamaican law or international law

• Personal enrichment without a legitimate, disclosed cause

• Counterfeit, fraudulent, or misleading charitable representations

4.6 Campaign Verification

RiteRaise reserves the right, but is not obligated, to verify Campaign information. Displaying a verification badge or indicator on a Campaign Page does not constitute an endorsement by RiteRaise of the Campaign's legitimacy, claims, or the Campaign Creator's intentions.

4.7 Campaign Updates

Campaign Creators are encouraged to post regular updates on their Campaign Pages to keep Contributors and the community informed of progress, challenges, and fund utilisation.

4.8 Campaign Duration

Campaigns may run for a period designated by the Campaign Creator. RiteRaise reserves the right to set maximum Campaign durations and to extend or terminate Campaigns at our discretion for compliance reasons.

4.9 Campaign Removal

RiteRaise may remove, suspend, or modify any Campaign that violates these Terms, applicable law, or our community standards, with or without prior notice. Where funds have already been collected on a removed Campaign, RiteRaise will exercise commercially reasonable efforts to facilitate appropriate refunds to Contributors.

SECTION 5: CONTRIBUTIONS

5.1 Making Contributions

Users may contribute financially to any active Campaign listed on the Platform. By making a Contribution, you authorise RiteRaise and its payment processing partners to charge your designated payment method for the stated amount.

5.2 Currency

All Contributions on RiteRaise are processed in Jamaican Dollars (JMD) or such other currencies as the Platform may support from time to time. International Contributors may be subject to currency conversion fees charged by their respective financial institutions.

5.3 Payment Processing

RiteRaise uses third-party payment processors to facilitate transactions. By making a Contribution, you agree to the terms and conditions of our designated payment processing partners. RiteRaise does not store full payment card information on its servers.

5.4 Non-Binding Nature of Contributions

A Contribution to a Campaign does not create a legal contract between the Contributor and the Campaign Creator, nor does it guarantee a specific outcome. RiteRaise does not guarantee that a Campaign will reach its stated fundraising goal or that funds will be used as described.

5.5 No Refund Guarantee

Contributions to Campaigns are generally non-refundable unless the Campaign is found to be fraudulent, was removed by RiteRaise for violating these Terms, or a specific refund policy is stated on the Campaign Page. Refund requests must be submitted to support@riteraise.com within fourteen (14) calendar days of the Contribution.

5.6 Recurring Contributions

Where the Platform offers recurring or subscription-based contribution options, you authorise RiteRaise to charge your designated payment method on the stated recurring schedule until you cancel. You may cancel recurring Contributions at any time through your account settings.

5.7 Anonymous Contributions

Contributors may choose to make their Contribution anonymous. However, RiteRaise retains internal records of all transactions for legal compliance, anti-fraud, and audit purposes.

SECTION 6: PLATFORM FEES AND PAYOUTS

6.1 Platform Fee

RiteRaise charges a Platform Fee on funds raised through the Platform. The applicable Platform Fee rate is published on our Pricing Page at RiteRaise.com/pricing and may be updated from time to time with reasonable notice to Campaign Creators.

6.2 Payment Processing Fees

In addition to the Platform Fee, payment processing fees charged by our third-party payment processors will be deducted from total funds collected. These fees vary depending on the payment method and are detailed on the Pricing Page.

6.3 Payout Process

Campaign Creators may request a payout of collected funds at intervals or milestones as specified in the Platform's payout policy. Payouts are subject to identity verification, account standing review, and applicable regulatory compliance checks.

6.4 Holds and Delays

RiteRaise reserves the right to place a temporary hold on funds pending investigation of suspected fraud, a dispute, or a reported violation. We will communicate the reason for any hold and the expected resolution timeline where possible.

6.5 Taxes

Campaign Creators are solely responsible for determining and fulfilling any tax obligations arising from funds received through the Platform. RiteRaise does not provide tax advice. Users should consult a qualified tax professional regarding their obligations under Jamaican tax law and any other applicable jurisdiction.

SECTION 7: VOLUNTEERING

7.1 Volunteer Registration

Users may register on RiteRaise as Volunteers to offer their time and skills in support of Campaigns, community initiatives, or Events. Volunteer profiles must accurately represent the User's skills, experience, and availability.

7.2 Volunteer Matching

RiteRaise may provide tools that enable Campaign Creators and Organisers to search for, invite, and coordinate with registered Volunteers. The acceptance or rejection of Volunteer applications is at the sole discretion of the Campaign Creator or Event Organiser.

7.3 No Employment Relationship

Volunteering through RiteRaise does not create an employment, contractor, partnership, or agency relationship between the Volunteer and RiteRaise, or between the Volunteer and the Campaign Creator or Event Organiser. RiteRaise is not responsible for any disputes arising from Volunteer engagements.

7.4 Volunteer Safety

Campaign Creators and Event Organisers who engage Volunteers are responsible for ensuring a safe and lawful environment for Volunteer activities, particularly for in-person or offline engagements. Volunteers are encouraged to report safety concerns to RiteRaise at safety@riteraise.com.

7.5 Volunteer Conduct

Volunteers are expected to uphold the community standards of RiteRaise, act with integrity, and fulfil commitments they make to Campaign Creators and Event Organisers. Misconduct by Volunteers may result in account suspension or removal from the Platform.

7.6 No Compensation

Volunteering is unpaid by nature. Campaign Creators or Organisers must not use the Volunteer system as a mechanism to engage paid labour without proper disclosure and compensation. Any arrangement involving payment to a Volunteer must be disclosed and managed outside the Platform's Volunteer feature.

SECTION 8: EVENTS

8.1 Event Listings

Campaign Creators and authorised Organisers may list Events on RiteRaise that are associated with their Campaigns or community activities. Events may be online (virtual) or offline (in-person) and may be free or paid.

8.2 Online Events

Online Events hosted through or listed on the Platform must provide accurate access details, including links, platform requirements, and scheduled times. RiteRaise is not responsible for technical failures or third-party platform outages that affect the delivery of online Events.

8.3 Offline Events

Offline Events listed on the Platform must include accurate venue details, date, time, and any attendance requirements. Organisers of offline Events are responsible for complying with all applicable local laws, permits, health and safety requirements, and regulations in Jamaica or the relevant jurisdiction.

8.4 Event Booking

Users may book or register for Events through their RiteRaise account. Booking a free Event constitutes a reservation of a place. Booking a paid Event constitutes a financial transaction governed by the payment and refund provisions of these Terms.

8.5 Event Fees and Tickets

For paid Events, Platform Fees and payment processing fees apply to ticket or registration sales. Event Organisers are responsible for setting accurate pricing and for communicating any inclusions, exclusions, or terms associated with Event tickets.

8.6 Event Cancellations and Refunds

If an Event is cancelled by the Organiser, registered participants shall be entitled to a full refund of any fees paid. If a User cancels their Event booking, refund eligibility is determined by the Organiser's stated refund policy, which must be disclosed on the Event listing. In the absence of a stated policy, no refund is guaranteed for User-initiated cancellations.

8.7 Event Conduct

All participants at RiteRaise-listed Events — whether online or offline — are expected to conduct themselves respectfully and lawfully. Event Organisers reserve the right to remove participants who engage in disruptive, harmful, or unlawful behaviour without a refund.

8.8 RiteRaise Not the Event Organiser

Unless explicitly stated otherwise, RiteRaise is a platform that facilitates the listing and booking of Events but is not the organiser, host, or operator of any Event. RiteRaise makes no representations or warranties regarding the quality, safety, legality, or occurrence of any Event listed on the Platform.

SECTION 9: USER CONDUCT AND COMMUNITY STANDARDS

9.1 General Conduct

All Users of RiteRaise are expected to act with honesty, respect, and integrity. You must not use the Platform to harm, deceive, intimidate, harass, or defraud other Users or third parties.

9.2 Prohibited Conduct

The following conduct is strictly prohibited on RiteRaise:

• Creating false, misleading, or fraudulent Campaigns, profiles, or Events

• Misrepresenting your identity or affiliation with any organisation

• Using the Platform to solicit personal information from minors

• Posting or transmitting spam, unsolicited messages, or promotional content without authorisation

• Attempting to manipulate Campaign rankings, metrics, or visibility through artificial means

• Uploading viruses, malicious code, or disruptive software

• Circumventing or attempting to bypass the Platform's security, authentication, or payment systems

• Scraping, crawling, or data mining the Platform without our prior written consent

• Impersonating RiteRaise staff, moderators, or other Users

• Using the Platform in any manner that violates applicable Jamaican law or the laws of any other applicable jurisdiction

9.3 Reporting Violations

Users may report suspected violations of these Terms or community standards by using the reporting tools available on the Platform or by contacting us at report@riteraise.com. RiteRaise will review reports and take appropriate action at our discretion.

9.4 Enforcement

RiteRaise reserves the right to issue warnings, suspend accounts, remove content, freeze funds, or permanently ban Users who violate these Terms or our community standards. Enforcement actions may be taken with or without prior notice, depending on the severity of the violation.

SECTION 10: INTELLECTUAL PROPERTY

10.1 RiteRaise Intellectual Property

All content, trademarks, logos, trade names, service marks, designs, software, and proprietary technology associated with RiteRaise and the Rite Platform Ecosystem are the exclusive intellectual property of RiteRaise and its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for its intended purposes.

10.2 User Content

You retain ownership of the content you create and publish on the Platform, including Campaign descriptions, images, videos, updates, and event listings ("User Content"). By posting User Content on RiteRaise, you grant us a worldwide, royalty-free, non-exclusive, sublicensable licence to use, reproduce, distribute, display, and promote your User Content in connection with operating and marketing the Platform.

10.3 Content Responsibility

You are solely responsible for the accuracy, legality, and appropriateness of all User Content you post. RiteRaise does not endorse or assume liability for User Content.

10.4 Copyright Complaints

If you believe that your copyrighted work has been published on RiteRaise without authorisation, please contact us at legal@riteraise.com with your copyright complaint, including details of the alleged infringement and your contact information.

SECTION 11: PRIVACY AND DATA PROTECTION

11.1 Privacy Policy

Our collection, use, and protection of your personal information is governed by our Privacy Policy, available at RiteRaise.com/privacy, which is incorporated into these Terms by reference. By using the Platform, you consent to the practices described in the Privacy Policy.

11.2 Data in Jamaica

RiteRaise is committed to handling User data in compliance with applicable Jamaican data protection laws, including the Data Protection Act (Jamaica). We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

11.3 Third-Party Services

The Platform may integrate with third-party services including payment processors, analytics tools, and social media platforms. Your use of these integrated services is subject to the respective third party's privacy policies and terms.

SECTION 12: DISCLAIMERS AND LIMITATION OF LIABILITY

12.1 Platform "As Is"

RiteRaise is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Platform will be uninterrupted, error-free, or free of harmful components.

12.2 No Guarantee of Campaign Success

RiteRaise does not guarantee that any Campaign will achieve its fundraising goal, that Contributors will receive the outcomes described by Campaign Creators, or that funds will be used as stated. Contributors contribute at their own risk.

12.3 Limitation of Liability

To the fullest extent permitted by applicable law, RiteRaise and its officers, directors, employees, agents, partners, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or related to your use of or inability to use the Platform, even if RiteRaise has been advised of the possibility of such damages.

12.4 Aggregate Liability Cap

In no event shall RiteRaise's total liability to you for all claims arising out of or related to these Terms or the Platform exceed the greater of: (a) the total Platform Fees paid by you to RiteRaise in the twelve (12) months preceding the claim; or (b) the equivalent of five thousand Jamaican Dollars (JMD $5,000).

12.5 Third-Party Actions

RiteRaise is not liable for the actions, conduct, representations, or omissions of any Campaign Creator, Contributor, Volunteer, Event Organiser, or Event Participant. Your interactions with other Users are at your own risk.

SECTION 13: INDEMNIFICATION

You agree to indemnify, defend, and hold harmless RiteRaise, the Rite Platform Ecosystem, and their respective officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of or access to the Platform

• Your breach of these Terms

• Your User Content

• Your Campaign, Event, or Volunteer activities

• Your violation of any applicable law or the rights of any third party

SECTION 14: THIRD-PARTY LINKS AND INTEGRATIONS

The Platform may contain links to third-party websites, applications, or services that are not owned or controlled by RiteRaise. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the terms and privacy policies of any third-party service you visit or use.

SECTION 15: MODIFICATIONS TO THE PLATFORM AND TERMS

15.1 Platform Changes

RiteRaise reserves the right to modify, suspend, or discontinue any feature, service, or aspect of the Platform at any time with or without notice. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

15.2 Changes to Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email (to the address registered on your account) and by posting a notice on the Platform. Your continued use of the Platform after the effective date of revised Terms constitutes your acceptance of those changes.

15.3 Version History

RiteRaise maintains a record of previous versions of these Terms, which are available upon request at legal@riteraise.com.

SECTION 16: SUSPENSION AND TERMINATION

16.1 Termination by RiteRaise

RiteRaise reserves the right to suspend or permanently terminate your account and access to the Platform at any time, with or without cause and with or without notice, particularly in cases of suspected fraud, material breach of these Terms, or conduct harmful to the Platform or its community.

16.2 Effect of Termination

Upon termination of your account: (a) all licences granted to you under these Terms shall immediately cease; (b) you must immediately cease all use of the Platform; (c) any outstanding obligations, including pending Campaign payouts or Event refunds, will be processed in accordance with our standard procedures; and (d) provisions of these Terms that by their nature should survive termination shall do so, including but not limited to Sections 10, 11, 12, 13, and 17.

16.3 Appeals

If you believe your account was suspended or terminated in error, you may submit an appeal to support@riteraise.com within thirty (30) days of the action. RiteRaise will review your appeal and respond within a reasonable timeframe.

SECTION 17: GOVERNING LAW AND DISPUTE RESOLUTION

17.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Jamaica, without regard to its conflict of law provisions.

17.2 Informal Resolution

Before filing a formal legal complaint, you agree to first attempt to resolve any dispute informally by contacting RiteRaise at legal@riteraise.com and providing a written description of the dispute and your proposed resolution. RiteRaise will make a good-faith effort to resolve the dispute within thirty (30) days.

17.3 Formal Dispute Resolution

If informal resolution fails, disputes shall be submitted to binding arbitration or, where not possible, to the courts of competent jurisdiction in Jamaica. Both parties waive any right to a jury trial in any proceedings arising under these Terms, to the extent permitted by applicable law.

17.4 Class Action Waiver

You agree to resolve any dispute with RiteRaise on an individual basis and waive any right to participate in a class action, class arbitration, or consolidated proceeding.

SECTION 18: SPECIAL PROVISIONS FOR THE JAMAICAN COMMUNITY

RiteRaise is proud to be rooted in and dedicated to the Jamaican community. We recognise the unique social, economic, and cultural context in which our Users operate. The following provisions reflect our commitment to the communities we serve:

18.1 Community Transparency

Community Campaigns are encouraged to maintain transparency with their supporters through regular updates, financial disclosures, and open communication. RiteRaise may feature transparency tools and ratings to help the community assess Campaign accountability.

18.2 Local Currency and Payment Methods

RiteRaise is committed to supporting payment methods accessible to Jamaicans, including local banking channels, mobile money solutions, and other locally relevant payment options as they become available.

18.3 Community Support

Users who encounter difficulties navigating the Platform are encouraged to reach out to our support team, which understands the local context and is equipped to assist with Platform-related questions in a culturally responsive manner.

18.4 Diaspora Participation

Members of the Jamaican diaspora are welcome to create, contribute to, and participate in Campaigns and Events on RiteRaise. Cross-border transactions are subject to the currency and payment policies described in these Terms and applicable international financial regulations.

SECTION 19: CONTACT INFORMATION

For any questions, concerns, or communications regarding these Terms or the Platform, please contact RiteRaise through the following channels:

General Enquiries:      info@riteraise.com

User Support:            support@riteraise.com

Legal & Compliance:  legal@riteraise.com

Safety Reports:          safety@riteraise.com

Copyright Complaints: legal@riteraise.com

Violations & Fraud:     report@riteraise.com

Website:                   RiteRaise.com

Correspondence may also be submitted in writing to the registered business address of RiteRaise as published on the Platform.

SECTION 20: GENERAL PROVISIONS

20.1 Entire Agreement

These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and RiteRaise with respect to your use of the Platform and supersede all prior agreements, representations, or understandings.

20.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

20.3 Waiver

RiteRaise's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

20.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. RiteRaise may assign its rights under these Terms without restriction.

20.5 Force Majeure

RiteRaise shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, government actions, power outages, telecommunications failures, or other force majeure events.

20.6 Language

These Terms are written in English. In the event of any conflict between an English version and a translated version, the English version shall prevail.

By using RiteRaise, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Thank you for being part of the RiteRaise community.